Participate in a Quality Audit

1. Lesson 1: Chapter Overview
2. A. Quality and the ISO 9001 audit approachLesson 2: How Quality Thinking Has Changed
3. Lesson 3: Quality and the ISO 9001 Audit Approach
4. B. What is a quality audit?Lesson 4: What a Quality Audit Is and Who Runs It
5. Lesson 5: What Is a Quality Audit?
6. C. Preparing for an audit: stage 1, stage 2 and audit trailsLesson 6: Stage 1 and Stage 2: Planning and Conducting the Audit
7. Lesson 7: Preparing for an Audit: Stage 1, Stage 2 and Audit Trails
8. D. ASQA’s audit approachLesson 8: How ASQA Audits Training Providers
9. Lesson 9: ASQA’s Audit Approach
10. E. Quality assurance and certificationLesson 10: Why Organisations Seek Quality Certification
11. Lesson 11: Quality Assurance and Certification
12. F. Core principles of auditing and the code of ethicsLesson 12: The Principles and Ethics Every Auditor Follows
13. Lesson 13: Core Principles of Auditing and the Code of Ethics
14. LESSON REVIEWLesson 14: Knowledge Check

1. Lesson 15: Lesson Overview
2. A. Engagement team discussion and identifying related partiesLesson 16: Planning Together: Related Parties and the Engagement Team
3. Lesson 17: Engagement Team Discussion and Identifying Related Parties
4. B. Related parties controlsLesson 18: Checking the Controls Over Related Parties
5. Lesson 19: Related Parties Controls
6. C. MANAGEMENT AND STAFF OBLIGATIONSLesson 20: Making Audit Obligations Clear to Management and Staff
7. Lesson 21: Management and Staff Obligations
8. LESSON REVIEWLesson 22: Knowledge Check

1. Lesson 23: Lesson Overview
2. A. RECORDS AND DOCUMENTS TO INSPECTLesson 24: Which Records to Inspect for Hidden Related Parties
3. Lesson 25: Records and Documents to Inspect
4. B. SIGNIFICANT TRANSACTIONS OUTSIDE NORMAL BUSINESSLesson 26: Spotting Significant Transactions Outside Normal Business
5. Lesson 27: Significant Transactions Outside Normal Business
6. C. SIGNIFICANT RELATED PARTY TRANSACTIONS OUTSIDE NORMAL BUSINESSLesson 28: Treating Significant Related Party Transactions as Significant Risks
7. Lesson 29: Significant Related Party Transactions Outside Normal Business
8. D. RELATED PARTY WITH DOMINANT INFLUENCELesson 30: When One Related Party Holds Dominant Influence
9. Lesson 31: Related Party with Dominant Influence
10. E. UNDISCLOSED RELATED PARTIES AND ARM’S-LENGTH ASSERTIONSLesson 32: When Undisclosed Related Parties Are Discovered
11. Lesson 33: Undisclosed Related Parties and Arm’s-Length Assertions
12. LESSON REVIEWLesson 34: Knowledge Check

1. Lesson 35: Lesson Overview
2. A. THE OPENING MEETING: WHO ATTENDS AND WHYLesson 36: Video · The Opening Meeting: Who Attends and Why
3. Lesson 37: Reading · 2 min · The Opening Meeting: Who Attends and Why
4. B. WHAT THE OPENING MEETING COVERSLesson 38: Video · Agreeing the Details and Keeping Audits Blame-Free
5. Lesson 39: Reading · 2 min · What the Opening Meeting Covers
6. LESSON REVIEWLesson 40: Knowledge Check · 3 min · 4 Questions
7. Lesson 41: Activity · Write or Upload · Learning Activity 1

1. Lesson 42: Reading · 1 min · Lesson Overview
2. A. RISK AND OPPORTUNITY AUDIT TRAILLesson 43: Video · Auditing the Risk and Opportunity Trail
3. Lesson 44: Reading · 3 min · Risk and Opportunity Audit Trail
4. B. PLANNING, PERFORMANCE EVALUATION AND IMPROVEMENT AUDIT TRAILLesson 45: Video · Auditing Planning, Performance Evaluation and Improvement
5. Lesson 46: Reading · 2 min · Planning, Performance Evaluation and Improvement Audit Trail
6. C. LEADERSHIPLesson 47: Video · Interviewing Top Management About Leadership
7. Lesson 48: Reading · 2 min · Leadership
8. D. NEW PRODUCT DEVELOPMENT AUDIT TRAILLesson 49: Video · Following New Product Development from Requirement to Release
9. Lesson 50: Reading · 4 min · New Product Development Audit Trail
10. E. PRODUCTION AND SERVICE PROVISION AUDIT TRAILLesson 51: Video · Auditing Production and Service Provision
11. Lesson 52: Reading · 3 min · Production and Service Provision Audit Trail
12. F. SUPPORT PROCESS AUDIT TRAILLesson 53: Video · Walking the Shop Floor: The Support Process Trail
13. Lesson 54: Reading · 2 min · Support Process Audit Trail
14. G. PERFORMANCE-BASED AUDITS AND THE TURTLE DIAGRAMLesson 55: Video · Performance-Based Audits and the Turtle Diagram
15. Lesson 56: Reading · 3 min · Performance-Based Audits and the Turtle Diagram
16. H. COMPLETING THE PROCESS ANALYSIS WORKSHEETLesson 57: Video: Completing the Process Analysis Worksheet
17. Lesson 58: Reading · 3 min · Completing the Process Analysis Worksheet
18. RESOURCELesson 59: Appendix A: Performance-Based Audit Checklists
19. LESSON REVIEWLesson 60: Knowledge Check · 3 min · 5 Questions

1. Lesson 61: Reading · 1 min · Lesson Overview
2. A. PLANNING AHEAD AND BALANCED AUDIT REPORTSLesson 62: Video · Planning Ahead and Reporting with Balance
3. Lesson 63: Reading · 2 min · Planning Ahead and Balanced Audit Reports
4. B. CONTROL ASSESSMENT RATINGSLesson 64: Video · Rating Controls: Satisfactory, Reasonable, Limited or None
5. Lesson 65: Reading · 2 min · Control Assessment Ratings
6. C. SETTING DATES AND MAKING ARRANGEMENTSLesson 66: Video · Setting Dates and Arranging the Audit
7. Lesson 67: Reading · 3 min · Setting Dates and Making Arrangements
8. LESSON REVIEWLesson 68: Knowledge Check · 3 min · 5 Questions
9. Lesson 69: Activity · Write or Upload · Learning Activity 2

1. Lesson 70: Video · When the Audit Plan Has to Change
2. Lesson 71: Reading · 2 min · Managing Changes to the Audit Plan
3. LESSON REVIEWLesson 72: Knowledge Check · 2 min · 3 Questions
4. Lesson 73: Activity · Write or Upload · Learning Activity 3

1. Lesson 74: Reading · 1 min · Lesson Overview
2. A. QUALITATIVE AND QUANTITATIVE DATALesson 75: Video · Qualitative and Quantitative Data
3. Lesson 76: Reading · 2 min · Qualitative and Quantitative Data
4. B. COLLATING DATALesson 77: Video · Collating and Labelling Audit Data
5. Lesson 78: Reading · 1 min · Collating Data
6. C. ANALYSING DATA AND DRAWING CONCLUSIONSLesson 79: Video · Analysing Data and Drawing Sound Conclusions
7. Lesson 80: Reading · 4 min · Analysing Data and Drawing Conclusions
8. LESSON REVIEWLesson 81: Knowledge Check · 3 min · 5 Questions
9. Lesson 82: Activity · Write or Upload · Learning Activity 4

1. Lesson 83: Reading · 1 min · Lesson Overview
2. A. INTERNAL AND EXTERNAL SOURCES OF INFORMATIONLesson 84: Video · Where Audit Information Comes From
3. Lesson 85: Reading · 3 min · Internal and External Sources of Information
4. B. HOW AUDITORS COLLECT DATALesson 86: Video · How Auditors Collect Data
5. Lesson 87: Reading · 2 min · How Auditors Collect Data
6. C. INFORMATION THAT CONTRIBUTES TO AN AUDITLesson 88: Video · Information That Feeds the Audit
7. Lesson 89: Reading · 1 min · Information That Contributes to an Audit
8. LESSON REVIEWLesson 90: Knowledge Check · 3 min · 4 Questions
9. Lesson 91: Learning Activity 5 · Write or Upload

1. Lesson 92: Reading · 1 min · Lesson Overview
2. A. WHY AUDITORS USE SAMPLINGLesson 93: Video · Why Auditors Sample
3. Lesson 94: Reading · 2 min · Why Auditors Use Sampling
4. B. TAKING A BALANCED SAMPLELesson 95: Video · The Fruitcake Test: Taking a Balanced Sample
5. Lesson 96: Reading · 2 min · Taking a Balanced Sample
6. LESSON REVIEWLesson 97: Knowledge Check
7. Lesson 98: Learning Activity 6 · Write or Upload

1. Lesson 99: Lesson Overview
2. A. WHY AUDITORS INTERVIEW CLIENTS, STAFF AND STAKEHOLDERSLesson 100: Why Auditors Interview Clients, Staff and Stakeholders
3. Lesson 101: Why Auditors Interview Clients, Staff and Stakeholders
4. B. SELECTING AND SCHEDULING INTERVIEWSLesson 102: Selecting and Scheduling Interviews
5. Lesson 103: Selecting and Scheduling Interviews
6. C. PREPARING QUESTIONS AND READING THE ANSWERSLesson 104: Preparing Questions and Listening for Warning Signs
7. Lesson 105: Preparing Questions and Reading the Answers
8. Lesson ReviewLesson 106: Knowledge Check
9. Lesson 107: Learning Activity 7 · Write or Upload

1. Lesson 108: Lesson Overview
2. A. PATTERNS, TRENDS AND VARIATIONSLesson 109: Patterns, Trends and Variations
3. Lesson 110: Patterns, Trends and Variations
4. B. REPORTING PROCESSES AND RISKLesson 111: Reporting Against Standards, and Thinking in Terms of Risk
5. Lesson 112: Reporting Processes and Risk
6. C. RISK IN REGULATED INDUSTRIESLesson 113: Risk in Regulated Industries
7. Lesson 114: Risk in Regulated Industries
8. D. INTERNAL AUDIT PROCESSESLesson 115: Internal Audits: The Same Process, Run from Inside
9. Lesson 116: Internal Audit Processes
10. E. AUDIT REPORT RATINGSLesson 117: Giving an Audit Report an Overall Rating
11. Lesson 118: Audit Report Ratings
12. F. RISK MANAGEMENTLesson 119: Risk Management Basics
13. Lesson 120: Risk Management
14. G. CONFLICTS OF INTERESTLesson 121: Recognising and Managing Conflicts of Interest
15. Lesson 122: Conflicts of Interest
16. LESSON REVIEWLesson 123: Knowledge Check · 6 Questions
17. Lesson 124: Learning Activity 8 · Write or Upload

1. Lesson 125: When to Bring a Specialist into the Audit
2. Lesson 126: When and How to Use Specialists
3. Lesson ReviewLesson 127: Knowledge Check
4. Lesson 128: Learning Activity 9 · Write or Upload

1. Lesson 129: Lesson Overview
2. A. Benchmarking and best practiceLesson 130: Benchmarking and Best Practice
3. Lesson 131: Benchmarking and Best practice
4. B. Benchmark indicators and audit criteriaLesson 132: Benchmark indicators and audit criteria
5. Lesson 133: Benchmark indicators and audit criteria
6. Lesson reviewLesson 134: Knowledge check
7. Lesson 135: Learning Activity 10 · write or upload

1. Lesson 136: Lesson overview
2. A. What makes an opinion defensibleLesson 137: What makes an audit opinion defensible
3. Lesson 138: What makes an opinion defensible
4. B. Documenting evidence and the right of appealLesson 139: Documenting evidence and the right of appeal
5. Lesson 140: Documenting evidence and the right of appeal
6. Lesson reviewLesson 141: Knowledge check
7. Lesson 142: Learning Activity 11 · write or upload

1. Lesson 143: Lesson overview
2. A. Reporting findings against each standardLesson 144: Reporting findings against each standard
3. Lesson 145: Reporting Findings Against Each Standard
4. B. CORRECTIVE ACTION REPORTSLesson 146: Writing a Corrective Action Report
5. Lesson 147: Corrective Action Reports
6. LESSON REVIEWLesson 148: Knowledge Check
7. Lesson 149: Learning Activity 12· Write or Upload

1. Lesson 150: Lesson Overview
2. Lesson 151: Presenting Findings to the Lead Auditor
3. Lesson 152: Presenting Findings to the Lead Auditor
4. LESSON REVIEWLesson 153: Knowledge Check
5. Lesson 154: Learning Activity 13 · Write or Upload

1. Lesson 155: Lesson Overview
2. A. FINALISING THE REPORT AND DEBRIEFINGLesson 156: Finalising the Report and Debriefing the Team
3. Lesson 157: Finalising the Report and Debriefing
4. B. RUNNING THE EXIT MEETINGLesson 158: Running the Exit Meeting
5. Lesson 159: Running the Exit Meeting
6. LESSON REVIEWLesson 160: Knowledge Check
7. Lesson 161: Learning Activity 14 · Write or Upload

1. Lesson 162: Lesson Overview
2. A. CONSEQUENCES OF THE AUDITLesson 163: Explaining the Consequences of an Audit
3. Lesson 164: Consequences of the Audit
4. B. WHAT THE REPORT AND FEEDBACK MUST INCLUDELesson 165: What the Report and Feedback Must Include
5. Lesson 166: What the Report and Feedback Must Include
6. LESSON REVIEWLesson 167: Knowledge Check
7. Lesson 168: Learning Activity 15 · Write or Upload

19 chapters and 168 lessons. It includes 58 videos and 78 knowledge-check questions.

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