Participate in a Quality Audit

1. Lesson 1: Reading · 1 min · Chapter Overview
2. A. Quality and the ISO 9001 audit approachLesson 2: Video · 2 min · How Quality Thinking Has Changed
3. Lesson 3: Reading · 3 min · Quality and the ISO 9001 Audit Approach
4. B. What is a quality audit?Lesson 4: Video · 2 min · What a Quality Audit Is and Who Runs It
5. Lesson 5: Reading · 2 min · What Is a Quality Audit?
6. C. Preparing for an audit: stage 1, stage 2 and audit trailsLesson 6: Video · 2 min · Stage 1 and Stage 2: Planning and Conducting the Audit
7. Lesson 7: Reading · 6 min · Preparing for an Audit: Stage 1, Stage 2 and Audit Trails
8. D. ASQA’s audit approachLesson 8: Video · 2 min · How ASQA Audits Training Providers
9. Lesson 9: Reading · 4 min · ASQA’s Audit Approach
10. E. Quality assurance and certificationLesson 10: Video · 2 min · Why Organisations Seek Quality Certification
11. Lesson 11: Reading · 3 min · Quality Assurance and Certification
12. F. Core principles of auditing and the code of ethicsLesson 12: Video · 2 min · The Principles and Ethics Every Auditor Follows
13. Lesson 13: Reading · 4 min · Core Principles of Auditing and the Code of Ethics
14. LESSON REVIEWLesson 14: Knowledge Check · 3 min · 5 questions

1. Lesson 15: Reading · 1 min · Lesson Overview
2. A. Engagement team discussion and identifying related partiesLesson 16: Video · Planning Together: Related Parties and the Engagement Team
3. Lesson 17: Reading · 3 min · Engagement Team Discussion and Identifying Related Parties
4. B. Related parties controlsLesson 18: Video · Checking the Controls Over Related Parties
5. Lesson 19: Reading · 4 min · Related Parties Controls
6. C. MANAGEMENT AND STAFF OBLIGATIONSLesson 20: Video · Making Audit Obligations Clear to Management and Staff
7. Lesson 21: Reading · 2 min · Management and Staff Obligations
8. LESSON REVIEWLesson 22: Knowledge Check · 3 min · 4 Questions

1. Lesson 23: Reading · 1 min · Lesson Overview
2. A. RECORDS AND DOCUMENTS TO INSPECTLesson 24: Video · Which Records to Inspect for Hidden Related Parties
3. Lesson 25: Reading · 2 min · Records and Documents to Inspect
4. B. SIGNIFICANT TRANSACTIONS OUTSIDE NORMAL BUSINESSLesson 26: Video · Spotting Significant Transactions Outside Normal Business
5. Lesson 27: Reading · 2 min · Significant Transactions Outside Normal Business
6. C. SIGNIFICANT RELATED PARTY TRANSACTIONS OUTSIDE NORMAL BUSINESSLesson 28: Video · Treating Significant Related Party Transactions as Significant Risks
7. Lesson 29: Reading · 3 min · Significant Related Party Transactions Outside Normal Business
8. D. RELATED PARTY WITH DOMINANT INFLUENCELesson 30: Video · When One Related Party Holds Dominant Influence
9. Lesson 31: Reading · 3 min · Related Party with Dominant Influence
10. E. UNDISCLOSED RELATED PARTIES AND ARM’S-LENGTH ASSERTIONSLesson 32: Video · When Undisclosed Related Parties Are Discovered
11. Lesson 33: Reading · 4 min · Undisclosed Related Parties and Arm’s-Length Assertions
12. LESSON REVIEWLesson 34: Knowledge Check · 3 min · 4 Questions

1. Lesson 35: Reading · 1 min · Lesson Overview
2. A. THE OPENING MEETING: WHO ATTENDS AND WHYLesson 36: Video · The Opening Meeting: Who Attends and Why
3. Lesson 37: Reading · 2 min · The Opening Meeting: Who Attends and Why
4. B. WHAT THE OPENING MEETING COVERSLesson 38: Video · Agreeing the Details and Keeping Audits Blame-Free
5. Lesson 39: Reading · 2 min · What the Opening Meeting Covers
6. LESSON REVIEWLesson 40: Knowledge Check · 3 min · 4 Questions
7. Lesson 41: Activity · Write or Upload · Learning Activity 1

1. Lesson 42: Reading · 1 min · Lesson Overview
2. A. RISK AND OPPORTUNITY AUDIT TRAILLesson 43: Video · Auditing the Risk and Opportunity Trail
3. Lesson 44: Reading · 3 min · Risk and Opportunity Audit Trail
4. B. PLANNING, PERFORMANCE EVALUATION AND IMPROVEMENT AUDIT TRAILLesson 45: Video · Auditing Planning, Performance Evaluation and Improvement
5. Lesson 46: Reading · 2 min · Planning, Performance Evaluation and Improvement Audit Trail
6. C. LEADERSHIPLesson 47: Video · Interviewing Top Management About Leadership
7. Lesson 48: Reading · 2 min · Leadership
8. D. NEW PRODUCT DEVELOPMENT AUDIT TRAILLesson 49: Video · Following New Product Development from Requirement to Release
9. Lesson 50: Reading · 4 min · New Product Development Audit Trail
10. E. PRODUCTION AND SERVICE PROVISION AUDIT TRAILLesson 51: Video · Auditing Production and Service Provision
11. Lesson 52: Reading · 3 min · Production and Service Provision Audit Trail
12. F. SUPPORT PROCESS AUDIT TRAILLesson 53: Video · Walking the Shop Floor: The Support Process Trail
13. Lesson 54: Reading · 2 min · Support Process Audit Trail
14. G. PERFORMANCE-BASED AUDITS AND THE TURTLE DIAGRAMLesson 55: Video · Performance-Based Audits and the Turtle Diagram
15. Lesson 56: Reading · 3 min · Performance-Based Audits and the Turtle Diagram
16. H. COMPLETING THE PROCESS ANALYSIS WORKSHEETLesson 57: Video: Completing the Process Analysis Worksheet
17. Lesson 58: Reading · 3 min · Completing the Process Analysis Worksheet
18. RESOURCELesson 59: Appendix A: Performance-Based Audit Checklists
19. LESSON REVIEWLesson 60: Knowledge Check · 3 min · 5 Questions
20. Lesson 61

1. Lesson 62: Reading · 1 min · Lesson Overview
2. A. PLANNING AHEAD AND BALANCED AUDIT REPORTSLesson 63: Video · Planning Ahead and Reporting with Balance
3. Lesson 64: Reading · 2 min · Planning Ahead and Balanced Audit Reports
4. B. CONTROL ASSESSMENT RATINGSLesson 65: Video · Rating Controls: Satisfactory, Reasonable, Limited or None
5. Lesson 66: Reading · 2 min · Control Assessment Ratings
6. C. SETTING DATES AND MAKING ARRANGEMENTSLesson 67: Video · Setting Dates and Arranging the Audit
7. Lesson 68: Reading · 3 min · Setting Dates and Making Arrangements
8. LESSON REVIEWLesson 69: Knowledge Check · 3 min · 5 Questions
9. Lesson 70: Activity · Write or Upload · Learning Activity 2

1. Lesson 71: Video · When the Audit Plan Has to Change
2. Lesson 72: Reading · 2 min · Managing Changes to the Audit Plan
3. LESSON REVIEWLesson 73: Knowledge Check · 2 min · 3 Questions
4. Lesson 74: Activity · Write or Upload · Learning Activity 3

1. Lesson 75: Reading · 1 min · Lesson Overview
2. A. QUALITATIVE AND QUANTITATIVE DATALesson 76: Video · Qualitative and Quantitative Data
3. Lesson 77: Reading · 2 min · Qualitative and Quantitative Data
4. B. COLLATING DATALesson 78: Video · Collating and Labelling Audit Data
5. Lesson 79: Reading · 1 min · Collating Data
6. C. ANALYSING DATA AND DRAWING CONCLUSIONSLesson 80: Video · Analysing Data and Drawing Sound Conclusions
7. Lesson 81: Reading · 4 min · Analysing Data and Drawing Conclusions
8. LESSON REVIEWLesson 82: Knowledge Check · 3 min · 5 Questions
9. Lesson 83: Activity · Write or Upload · Learning Activity 4

8 chapters and 83 lessons. It includes 31 videos and 33 knowledge-check questions.

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