AI-Augmented Critical Thinking & Decision Intelligence
This unit describes the skills and knowledge required to develop critical and creative thinking skills in others within a workplace context.

| Study | Online learning |
- 3 chapters · 14 lessons
- incl. 3 self-learning tasks
- 11 videos
- Nationally recognised unit
- Its own progress dashboard
What you cover
Key topics
- Assess individual and team critical and creative thinking skills
- Establish an environment that encourages the application of critical and creative thinking
- Monitor and improve thinking practices
Your learning
Course content
3 chapters · 14 lessons · incl. 3 self-learning tasks · Self-paced
Chapter 1 · Assess individual and team critical and creative thinking skills5 lessons incl. self-learning task
- Lesson 1: Research models of critical and creative thinking1.1
- Lesson 2: Develop questions to identify individual and team knowledge gaps1.2
- Lesson 3: Facilitate formal and informal learning opportunities for addressing identified gaps1.3
- Lesson 4: Articulate key features of critical and creative thinking concepts to relevant personnel1.4
- Lesson 5: Self-learning task I
Chapter 2 · Establish an environment that encourages the application of critical and creative thinking5 lessons incl. self-learning task
- Lesson 6: Analyse current organisational systems to identify gaps or barriers to critical thinking2.1
- Lesson 7: Develop processes that create a safe environment for critical and creative thinking approaches2.2
- Lesson 8: Facilitate opportunities for team members to apply critical thinking skills to workplace problems2.3
- Lesson 9: Provide feedback to team members on performance of tasks2.4
- Lesson 10: Self-learning task II
Chapter 3 · Monitor and improve thinking practices4 lessons incl. self-learning task
- Lesson 11: Collect and analyse feedback from individuals and teams on critical and creative thinking opportunities3.1
- Lesson 12: Identify additional support required for teams and individuals3.2
- Lesson 13: Develop recommendations for improvements in future learning arrangements according to relevant legislation and organisation policies3.3
- Lesson 14: Self-learning task III
Who it’s for
Is this course for you?
The unit applies to individuals who are developing and coaching others, for whom critical thinking skills (including analysis, synthesis, and evaluation) are an important part of their job roles. This unit applies to individuals who are typically responsible for leading teams.
Recognition
Nationally recognised learning
Nationally recognised unit of competency: BSBCRT511 Develop critical thinking in others
| Unit | BSBCRT511 Develop critical thinking in others |
| Training package | BSB Business Services Training Package |
| Field | Critical Thinking & Problem Solving – Critical Thinking |
| Release | Release 1 · Current |
training.gov.au, verified 16 October 2026
View on training.gov.au ↗Course preview
Your questions
Frequently asked questions
Is this unit nationally recognised?
Yes. BSBCRT511 Develop critical thinking in others is a current unit of competency in the BSB Business Services Training Package, listed on training.gov.au, the National Register of vocational education and training in Australia.
How is the unit organised?
3 chapters and 14 lessons: one lesson for each performance criterion, plus 3 self-learning tasks. It is self-paced: work through the lessons in order, or jump to any lesson.
How is it assessed?
Assessment tasks for this unit are listed under Assignments in the unit, with how to submit each one and what's still outstanding.
How do I track my progress?
Go to dashboard opens this unit's own dashboard. Progress, activity and streaks there count this unit only.




